Blog & Resources

NDIS, hospitality & retail
industry insights

Guides, updates and deep dives for Australian business owners, NDIS providers and operators.

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NDIS & Disability
The Complete Guide to SCHADS Award Calculations for NDIS Providers in 2025
SCHADS Award MA000100 is one of the most complex modern awards in Australia. This guide breaks down all 4 streams, key penalty rates, minimum engagement rules and how to avoid the underpayment errors that are costing providers thousands.
📅 June 2025⏱️ 12 min read🏷️ SCHADS · Payroll · Compliance
Restaurant
How to Reduce Labour Cost % at Your Restaurant Without Cutting Staff
Labour cost as a percentage of revenue is the single biggest controllable expense in hospitality. Here's how to get it under 30%.
📅 May 2025⏱️ 8 min read
Retail
GST & BAS for Australian Retailers: A Plain-English Guide
Everything you need to know about collecting GST, lodging BAS and keeping your ATO obligations in order.
📅 May 2025⏱️ 6 min read
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NDIS Compliance
NDIS Audit Preparation: A Checklist for Registered Providers
The NDIS Commission takes audits seriously. This checklist covers documents, policies and records you need to have ready before your next audit.
📅 June 2025⏱️ 9 min
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Restaurant Operations
Kitchen Display Systems vs Paper Dockets: The Real Cost Comparison
Still using paper dockets? Here's what it's actually costing you in errors, delays and food waste — and how KDS changes the equation.
📅 May 2025⏱️ 7 min
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Retail
Inventory Shrinkage: How to Find and Fix Your Biggest Stock Loss Sources
Shrinkage costs Australian retailers billions each year. This guide shows you how to identify the causes and systematically reduce stock loss.
📅 April 2025⏱️ 8 min
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Platform Update
RaddeCore × Xero: Automatic NDIS Invoice Sync Is Here
RaddeCare+ now pushes NDIS invoices to Xero automatically every 15 minutes. Here's how to set it up and what it means for your bookkeeping workflow.
📅 April 2025⏱️ 4 min
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NDIS Operations
Group Support Ratios Explained: 1:1, 1:2 and 1:3 NDIS Billing Rules
Group support billing is one of the most misunderstood areas of NDIS billing. Get the ratio rules, support item codes and common mistakes right here.
📅 March 2025⏱️ 10 min
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Finance
The 5 Financial Reports Every Restaurant Owner Should Review Weekly
Daily takings, labour cost %, food cost %, slow sellers and cash flow. If you're not reviewing these weekly, you're flying blind.
📅 March 2025⏱️ 6 min
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Platform Update
New: Immutable Audit Log & Transaction Rollback in RaddeCare+
Every billing action is now logged in a tamper-proof audit trail. Made an error? Roll back any transaction to its previous state with one click.
📅 February 2025⏱️ 3 min
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Restaurant Operations
Table Turnover Rate: How to Serve More Covers Without Rushing Guests
Increasing table turnover by even 15 minutes per table per service can add thousands to your monthly revenue. Here's how to do it gracefully.
📅 February 2025⏱️ 7 min
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NDIS Billing
NDIS Payment Request Bulk Upload: Step-by-Step Guide to PRODA
A complete walkthrough of generating and uploading bulk payment requests to PRODA/myplace. Avoid the common errors that cause claim rejections.
📅 January 2025⏱️ 11 min